FAQ

In our FAQs you will find a selection of the most common questions. If you still have any questions, feel free to contact our support.

Order and Discount

How can I place an order?

You can choose your desired product in our shop and add them directly to the shopping cart via the product page. In your shopping cart, you will go directly to the checkout to indicate your delivery address and select the desired payment option. After the successful order, you will receive a payment confirmation from us via e-mail.

Can I get discount for bulk orders?

Yes, we offer discounts for bulk orders. Please contact our customer support for more details.

What happens after confirming the order?

After the confirmed order the goods will be handed over to the dispatch. You will receive an automated email within 12 - 24 business hours upon successful transaction.

Payment

How can I pay for my order?

These following payment options are available on tramadolshop.is

Are there any hidden charges?

Absolutely not. The price you see for your medication includes everything and shipping is always free for orders above USD $50.

Product

It is safe for me to buy your products?

Yes, we sell only branded generics from trusted manufactures which an Indian-FDA approved for export. Our warehouse and logistics are specialized in handling pharmaceuticals, storing products according to the manufacturer’s recommendation. This means the items you buy on our website might not be registered in your country, but they have gone through strict Quality Control while being manufactured in India. Every item on our website will have the manufacturer displayed; please feel free to visit the company’s website to get your impression.

What happen if the product that I ordered is out of stock?

You will always get the exact product you've ordered; we do not replace items. If a product has become unavailable after you have ordered, we will contact you to offer you the choice of another product.

Can I get samples before buying?

We offer to add a Sample for free to your order. Please contact us after placing the order with your desired productsample.

Can I get personalized advice concerning my medical condition?

Unfortunately, we cannot provide personalized medical advice. You will need to speak to your medical care professional.

Does my order require a physician’s prescription?

All orders placed on this site do not require a prescription. However, by ordering on this site you confirm that you are receiving medical guidance in how to use these products. We´re unable to advise on the usage of these products, dosages or frequency of administration as that must be done by your healthcare practitioner.

Do you know why medication in India is cheaper compared to United States?

India is a vast country with no mandatory health insurance system. To make sure people can afford access to the medication they need, India does not follow the patent law as most western countries do. For international pharma companies, this means they have to register there drug individually in India and proof why the requested retail price is necessary. In most cases, India will turn the requested price down and grant the license to manufacture a generic version of the drug to a local manufacturer to have the drug available at a reasonable price. Yes, pharma does not like that, and there have been some giant battles over "cash-cows" of big pharma: Wall Street Journal and here another article from Forbes.
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